In case of vehicle accident/break-down the company will provide an alternate vehicle or will refund the advance deposit if booking stands cancelled. CarRentZone doesn’t take any guarantees of any kind while you book the cabs, and any material or immaterial loss due to usage of CarRentZone cabs shall not be subject to any compensation.
In case of no-show by the customer, or no intimation about change of time/date of booking, the booking advance amount will be fully forfeited. In case the customer advance is less than 500 Rs, the company reserves the right to ask for more money to cover losses due to no show/cancellations.
In case of a no-show by the driver for a scheduled departure, the company will provide an immediate replacement with a similar car and in case we can not find a replacement, a full refund of the advance amount will be done.